Branch Loan App

The Branch Loan App stands out as the leading mobile money lender in Kenya, offering a seamless borrowing experience.

Created by Branch International, this innovative application has transformed the borrowing landscape in Kenya, providing a fast and convenient solution.

Through the Branch App, accessing instant loans directly to your M-Pesa account has never been easier. In this guide, I’ll take you through the straightforward process of registering on the Branch App and applying for your first loan on this remarkable platform.

How to Download Branch Loan App

To download the Branch Loan App, follow these simple steps:

  1. Open the Google Play Store on your Android device or the App Store on your iOS device.
  2. In the search bar, type “Branch Loan” and press enter.
  3. Locate the Branch Loan App in the search results.
  4. Tap on the app to open its download page.
  5. Next, tap on the “Install” button (for Android) or “Get” button (for iOS) to begin downloading the app.
  6. Once the download is complete, open the app from your device’s home screen or the app drawer.
  7. Follow the on-screen instructions to register with your details and start using the Branch Loan App.

How to register on Branch Loan App

To register on the Branch loan app, follow these steps:

  1. Visit the Google Play Store to download and install the app on your Android smartphone.
  2. Open the app and log in using your official Facebook account. (Note: Branch only allows one account per person, and the Facebook account you use during the initial login will be associated with your Branch account).
  3. Upon logging in for the first time:
  • Select your country (e.g., Kenya or Tanzania).
  • Enter your full name as it appears on your National ID card.
  • For users in Tanzania, you can choose to use your National ID, Voter ID, or Driving License number.
  • Enter your date of birth and proceed to the next page.

On the new page, enter and validate your mobile money account. This should be the mobile money account where Branch will send your loan. Ensure that the SIM card associated with this number is inserted into the phone you’re using to register on Branch. The phone number will be automatically validated after a few seconds.

How to apply for a Branch loan in Kenya

On the loans page, you’ll find various loan limits available. For first-time borrowers, the initial loan limit is set at Ksh 1000, although you have the option to select lower amounts such as Ksh 250 or Ksh 500.

Next, choose the loan repayment terms that suit your preferences. By default, the loan repayment period for the Ksh 1000 loan is four weekly repayments. However, you can opt for a one-month repayment period by selecting it from the drop-down menu.

After selecting your preferred repayment terms, click on the “Request This Loan” button located at the bottom of the page.

A new page will open, prompting you to double-check your mobile money account details. Once you’ve verified your account information, click on “Apply” to submit your application for review.

For first-time borrowers, Branch will assess and analyze your account. It may take a few hours to receive feedback from Branch regarding your loan application. You’ll be notified via SMS regarding the status of your application. If your credit is approved, log back into the app to view your payment schedule.

In the event that your application is not accepted, Branch will provide a reason for rejecting your loan application.

Branch loan contacts in Kenya

Contacting Branch is convenient, and you can reach out to them through various channels:

  1. Within the Branch App, you can access their customer care service.
  2. For email inquiries, you can contact Branch loan providers at support@branch.co.
  3. You can also visit their Facebook page for assistance.
  4. If you’re on Twitter, you can reach out to the Branch Twitter handle for support.

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