Zenka Loan App Download 2024 Guide

Zenka, a product of Zenka Finance Limited, a prominent Fintech entity in Kenya, has revolutionized the borrowing experience since its inception in 2018. This mobile loan app facilitates seamless loan acquisition with just a few taps on your smartphone.

Boasting over 100,000 downloads on the Google Play Store, Zenka has garnered widespread acclaim, evidenced by its impressive 58,000 reviews and an outstanding star rating of 4.0.

How to Download Zenka Loan App

Here’s a detailed guide on how to download the Zenka loan app, register, and apply for a loan:

1. Open the Google Play Store on your mobile device and search for “Zenka.”
2. Download and install the Zenka App from the search results.
3. Once the Zenka loan app is downloaded, launch the app to begin the registration process.
4. Sign up by filling in the required information in the application form. This typically includes your name, address, mobile number, and ID Number. Notably, Zenka doesn’t require collateral for loan approval.
5. After completing the registration, proceed to choose the loan amount you qualify for or the amount you intend to borrow. It’s essential to select a loan amount that you can comfortably repay.
6. Review your loan application details carefully before submitting to ensure accuracy.
7. Upon successful approval, Zenka will disburse the loan amount directly to your M-Pesa account.

Following these steps ensures a smooth and efficient process for downloading, registering, and applying for a loan through the Zenka App.

How To Apply for Zenka Loan via USSD

While applying for a Zenka loan through the Zenka App is preferred by many, you can also opt for the USSD code method. Here’s how to do it:

1. Open your phone’s dial screen.
2. Dial *841#.
3. Follow the prompts provided to complete the loan application process.
4. Once your application is successful, Zenka will deposit the funds directly into your M-Pesa account.

Whether you choose to apply through the Zenka App or via USSD code, both methods offer convenient ways to access financial assistance quickly and efficiently

How to Pay my Zenka Loan

To initiate repayment of your Zenka loan, follow these steps:

1. Open the Zenka App on your device.
2. Select the option labeled “Pay Off Zenka Loan.”
3. You will then be presented with the details of your Zenka loan that requires repayment.
4. Choose the option to “Pay Off Zenka” and proceed by following the instructions displayed on your screen.
5. Specify the amount you wish to use for repaying the Zenka loan.
6. Finally, click on the “Repay now” button and carefully follow the prompts provided to complete the transaction.

Upon successful repayment, you will receive an SMS notification confirming the completion of your Zenka loan repayment.

Zenka loan eligibility

To access the Zenka mobile loan app, users must meet specific criteria:

1. Ownership of a mobile phone: The Zenka mobile loan app is exclusively available to individuals who possess a mobile phone.
2. Age requirement: Users must be at least 18 years old to qualify for a Zenka loan.
3. Possession of a valid national ID: Valid identification, such as a national ID, is necessary for verification purposes.
4. Registration as a Safaricom subscriber: Users must be registered subscribers of Safaricom, a leading telecommunications company in Kenya.
5. Utilization of phone data for eligibility assessment: Zenka utilizes phone data to evaluate the eligibility of users for loan approval.
6. Possession of an active M-Pesa account: Before applying for a loan, users must have an active M-Pesa account. Zenka uses existing Safaricom data to link users with their mobile money wallets.

By ensuring compliance with these requirements, users can access the Zenka mobile loan app and benefit from its financial services.

Zenka Loan Contacts

If you encounter difficulties or have inquiries regarding the Zenka loan app, you can reach out to their support team through the following channels:

1. Google Play Store: Access the app reviews section on the Google Play Store to provide feedback or report issues directly.
2. Email: Send an email to support@zenka.co.ke to communicate with the Zenka support team regarding any concerns or assistance needed.
3. Phone: Contact the Zenka support team by calling their call center number at +254 020 765 0878.

Utilize any of these methods to connect with Zenka’s support team for prompt assistance and resolution of your queries.