MCo-op Cash App

Co-operative Bank has recently introduced an upgraded version of the MCo-op Cash App, designed to empower its customers with enhanced features for tracking and managing their finances. This updated app offers seamless access to banking services, enabling users to conveniently monitor transactions, make bill payments, and access affordable loans.

With the MCo-op Cash App, banking transactions are no longer confined to physical branches; customers can now perform various tasks with just a tap on their mobile phones. To enjoy these benefits, simply download the latest version of the MCo-op Cash App from the Play Store or Apple Store.

Key features of the upgraded MCo-op Cash App include:

  1. Deposit or save money
  2. Apply for and pay off loans
  3. Transfer funds to another MCo-op Cash account, Co-op Bank account, or Sacco
  4. Send money to other mobile money services like M-Pesa and Airtel Money
  5. Withdraw money at a Co-op Kwa Jirani Agent or Co-op ATM
  6. Transfer funds to and from your Co-op account or Sacco
  7. Purchase airtime for any mobile number
  8. Pay bills such as KPLC, DStv, KRA Tax, and insurance premiums
  9. Pay for goods and services
  10. Settle fees like school fees or rent payments
  11. Check your account balance or generate a statement
  12. Engage in share trading activities like buying, selling, or transferring shares
  13. Activate SMS alerts for debit and credit notifications

These features collectively aim to simplify financial transactions for Co-operative Bank customers, offering convenience and efficiency in managing their banking needs.

How to download MCo-op Cash Loan App

To download the MCo-op Cash Loan App, follow these simple steps:

  1. Open the Google Play Store or Apple App Store on your mobile device.
  2. Use the search bar to look for “MCo-op Cash” or “Co-operative Bank MCo-op Cash.”
  3. Once you find the MCo-op Cash App, tap on it to open the app’s download page.
  4. Click on the “Install” or “Get” button to begin the download and installation process.
  5. Wait for the app to download and install on your device. This may take a few moments depending on your internet connection speed.
  6. Once the installation is complete, open the MCo-op Cash App from your device’s home screen.
  7. Follow the on-screen instructions to register or log in to your account. If you’re a new user, you’ll need to register with your Co-operative Bank account details.
  8. Once logged in, you can access the loan services offered by the MCo-op Cash App and apply for loans as needed.
  9. Ensure you read and understand the terms and conditions associated with loans offered through the app before proceeding with any loan application.

That’s it! You’ve successfully downloaded and installed the MCo-op Cash Loan App on your mobile device. You can now access a range of banking services, including loan applications, conveniently from your smartphone.

How to Register and Login in MCo-op Cash App

To register and log in on the MCo-op Cash App, follow these steps:

  1. Open an Account at the nearest Co-op Bank branch: Visit your nearest Co-op Bank branch to open an account if you don’t already have one.
  2. Register your phone number: You can register your phone number at the bank or self-register on the Co-op Bank online banking platform at
  3. Create an account: Proceed to create an account on the MCo-op Cash App.
  4. Enter your details: Enter your surname as it appears on your ID or Passport, along with your ID or Passport Number. Press OK to continue.
  5. Confirm existing account: If you have an account with Co-op Bank, select the ‘Yes’ option.
  6. Accept terms and conditions: Agree to the MCo-op Cash terms and conditions to finish your registration.
  7. Wait for PIN confirmation: You’ll receive an SMS with your PIN, indicating that you have been partially registered.
  8. Change PIN: Follow the instructions in the SMS to change your PIN for security purposes.
  9. Wait for full registration confirmation: You will receive another SMS showing that you have been fully registered.

Once you’ve completed these steps, you should be able to log in to the MCo-op Cash App using your registered phone number and PIN.

How to Send & Receive Money on MCo-op Cash

To Send & Receive Money via the MCo-op Cash App:

Sending Money:

  1. Open the MCo-op Cash App.
  2. Select “Transfer”.
  3. Choose your desired transfer option:
  • To My Account: Instant transfer between your own Co-op Accounts.
  • To other Co-op Accounts: Instant transfer to other Co-op account holders.
  • Pesa Link: Instant transfer to another bank.
  • M-Pesa: Send up to Ksh70,000 per transaction.
  • Airtel Money: Send up to Ksh70,000 per transaction.
  • RTGS: Send money on the same working day by 3 pm on a real-time basis.
  • Swift: Send money securely across the globe.
  1. Follow the prompts based on your selected transfer option to complete the transaction.

Receiving Money:

  1. Open the MCo-op Cash App.
  2. Select “Transfer”.
  3. Choose “Receive Money”.
  4. Select “From M-Pesa to your account”.
  5. Follow the prompts to receive the money into your account.

Sending Money to Mobile Money – M-Pesa:

  1. Open the MCo-op Cash App.
  2. Select “Transfer” or access M-Pesa via Quick Action.
  3. Select recipient’s mobile number (your own or another number).
  4. Enter the mobile number of the recipient.
  5. Choose a debit account.
  6. Enter the amount and optionally provide a payment reason.
  7. Proceed to complete the transaction.

These steps should guide you through the process of sending and receiving money via the MCo-op Cash App, as well as sending money to Mobile Money, particularly M-Pesa.

MCo-op Cash App Loans

To access instant salary loans via the MCo-op Cash App without excessive forms or guarantors, follow these steps:

  1. Open the MCo-op Cash App or dial *667#.
  2. Select “Loans”.
  3. Choose the type of loan you want to apply for:
  • MCo-op Cash MSME Business Plus Loan: Available to customers who have been operating a Co-op Bank business account for a minimum of 6 months. Loan amounts range from Kes 100 up to a maximum of Kes 1,000,000, depending on turnover and CRB score.
  • MCo-op Cash Salary Loan: Borrow up to Ksh500,000. Loan amount is deposited in your MCo-op Cash account, less upfront fees including a fee of 8% for 1-month loan, 10% for 2-months loan, and 12% for 3-months loan. Additionally, upfront deductions include an insurance fee of 0.034% and an excise duty of 20%. You can transfer the money to your Co-op bank account, withdraw cash at any Co-op Bank ATM or Co-op Kwa Jirani Agent, or send the money directly to your Mpesa or someone else’s Mpesa.
  1. Choose your repayment term: 1 month, 2 months, or 3 months. The total cost of the loan will vary based on the repayment term selected.

Repaying the Loan:

  • Via MCo-op Cash App:
  • Loan repayments will automatically be deducted from your salary account when they’re due. Loans taken between the 1st and 10th are due on the 19th of the month, while loans taken between the 11th and 31st are due on the 19th of the following (consecutive) month.
  • Via USSD:
  • Log into MCo-op Cash by dialing *667#.
  • Select ‘LOANS’, then ‘PAY LOAN’.
  • Follow the instructions. You can repay via your Mpesa number or someone else’s Mpesa number using paybill 400200. Account number should be your salary account.

Checking Loan Balance:

  • Log into MCo-op Cash by dialing *667# or through the MCo-op Cash app.
  • Select ‘LOANS’, then ‘LOAN ENQUIRIES’.
  • Choose ‘LOAN BALANCE’ and follow the instructions.

Accessing Loan Balance Statement:

  • Open MCo-op Cash app and log in or dial *667#, then log in.
  • Select “Loans”, then “Loan Enquiries”.
  • Choose “Loan Balance”.
  • Your loan balance will appear on your screen or be sent by SMS.

MCo-op Cash Withdrawal

To Withdraw Cash at the ATM via the MCo-op Cash App:

  1. Log into MCo-op Cash through *667# or the MCo-op Cash app.
  2. Select “Transfer”.
  3. Choose “Cardless Withdrawal”.
  4. Select “ATM”.
  5. Choose “Self” for yourself or “Other” for others.
  6. Enter the recipient’s mobile number and the withdrawal amount.
  7. Receive and enter the SMS with a 6-digit secret code (OTP). This code is valid for only 2 hours and serves as a security feature to protect your accounts and transactions.

To Withdraw Cash at a Co-op Kwa Jirani Agent:

  1. Log into MCo-op Cash through *667# or the MCo-op Cash app.
  2. Select “Transfer”.
  3. Choose “Cardless Withdrawal”.
  4. Select “Agent”.
  5. Follow the instructions provided.
  6. Receive an SMS with a REFERENCE NUMBER.
  7. Provide the reference number, your MCo-op Cash number, and original ID/Passport to the agent to complete the withdrawal.

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