Tala Loan App Download Guide 2024

In Kenya’s dynamic landscape of digital finance, the Tala Loan App stands out as a pioneering force. With the nation boasting 63.94 million active mobile connections as of 2023, Tala leverages this digital revolution to offer prompt and convenient loans at your fingertips.

For the 17.86 million internet users in Kenya, Tala serves as a streamlined solution for financial needs. More than just a lending app, it represents a tool for fostering economic empowerment and independence.

Picture the ease of accessing instant loans directly on your mobile device, bypassing the need for traditional bank visits or lengthy approval procedures. Tala makes this vision a reality, catering to both minor and substantial financial requirements with speed and efficiency.

Given Kenya’s median mobile internet connection speed of 20.41 Mbps, the Tala Loan App’s seamless and user-friendly interface is readily accessible through a quick download. Its extensive customer base and positive feedback underscore its reliability and customer-focused approach.

How to Download Tala App Kenya

To begin using Tala, follow these simple steps:

1. Ensure you have a registered Mpesa line and an Android phone running OS 2.3.3 or higher.
2. Visit the Google Play Store on your smartphone and download the Tala app.
3. During the registration process, link the app to your active Facebook account to complete your registration as a customer.
4. Provide additional information requested by Tala, such as your phone number, and accurately answer a few personal questions.
5. Your eligibility for a Tala loan will be determined based on the information provided.
6. Once you’ve completed the registration, relax and wait for Tala to process your application.
7. After a short while, check back on the app to confirm if you qualify and view the loan amount you’re eligible for.

How To Pay Tala Loan via Paybill Number

To pay your Tala loan using M-Pesa, follow these steps:

1. Access the M-Pesa menu on your phone.
2. Select the “Lipa na M-Pesa” option followed by “Paybill.”
3. Enter Tala’s Paybill number: 851900.
4. Use your phone number as the account number.
5. Follow the prompts provided by the M-Pesa system to complete the transaction (M-Pesa charges will apply).
6. You should receive an SMS from Inventure Mobile Kenya confirming your loan repayment.

Alternatively, you can use another person’s phone number to repay your loan by inputting your registered Tala phone number as the account number during the transaction process.

Tala Loan App Kenya Advantages and Disadvantages

Advantages of the Tala Loan App:

1. Swift Disbursement: Once approved, loans are quickly disbursed, making it a reliable option for emergency funds.
2. Extended Repayment Period: Even if you miss your loan repayment date, Tala offers an extended repayment period.
3. Grace Period for Defaulters: Tala provides a grace period of 60 days for loan defaulters before they are blacklisted.
4. Scheduled Loan Notifications: The app sends scheduled notifications for loan repayments, helping customers stay organized.

Disadvantages of the Tala Loan App:

1. High Interest Rates: Tala imposes relatively high interest rates compared to other mobile loan apps.
2. Varying Interest Rates: Interest rates and credit limits differ among customers, making it challenging to determine your specific loan interest rate.

It’s important to note that according to section 18 of the Credit Reference Bureau Regulations ACT 2013, all non-performing loans overdue by more than 90 days are listed as defaulters.

Tala Loan App Contacts Kenya

Here are the various ways you can contact Tala Kenya Loan providers:

1. SMS: If you require support or have inquiries, send an SMS to 21991, and outline your issue. Please note that standard SMS charges will apply.
2. Tala Mobile App: Within the Tala App, navigate to the bottom of the screen where you’ll find options to “View FAQs” (Frequently Asked Questions) or send a message. Scroll down further to locate the contact section.
3. Email: Simply open your email application and send a message to hellokenya@talamobile.com.
4. Social Media: Tala Kenya maintains an active presence on social media platforms. You can reach out to them via Facebook by visiting their page and using the messaging feature. Additionally, on Twitter, follow Tala Kenya Loans at @tala_KE and send them a Direct Message.